Professional Services

                                                                                                                     Design • Project Services • Consultancy • Planned Maintenance • Call Out Services •Remote Management                                                                                                                    

Workspace Technology’s operational & professional services are driven by our customer experience. Throughout all stages of contact, our processes and procedures are aligned to ensure that expectations in design accuracy, systems interpretation and installations quality, service and support are maintained.

Our service centric approach has been succinctly defined across a number of service definitions. These definitions map customer contact from project initiation through to final project sign-off and beyond, extended over the lifetime of the solution. The following outlines Workspace Technology’s four service definitions.

Engage
design, planning and deployment services This represents Workspace Technology’s approach to aspects of design, planning, deployment and project management services.

Consult
consultancy, audit & survey services Consult provides professional advice on all aspects of data centre design, deployment, sizing and availability and includes a range of survey and audit services.

Support
planned and contract maintenance services Workspace Technology offers a range of planned preventative maintenance and 24 x 365 callout service contracts to ensure critical system availability is maintained.

Intouch
online remote managed services Provides clients with a 24×365 on-line remotely managed data centre, server room and building infrastructure services.

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